Case studies

Commercial results in marketing production

Two examples from our founder's years leading client services and commercial teams, and one from our current work through Vincola.

Design and marketing production

Returning a loss-making UK operation to profit

Situation: The UK business of a global design and marketing production company was losing money. Our founder led its client services and reported to the CEO.
The work: They overhauled pricing, workflows, reporting and commercial controls. They introduced Salesforce in the UK, so leadership could see account performance, pipeline, revenue and margin. They coached the account teams in consultative selling and commercial judgement.
Result: The UK operation returned to profit within three years, and gross profit grew by 35% over the same period.

Customer communications

Situation: Our founder was responsible for business development across the South for a UK customer communications and marketing production company. The portfolio was established, and several accounts had gone dormant.
The work: They expanded the work the company did for existing clients and reopened the dormant accounts. For clients, they introduced top-down operational changes and more efficient processes, while improving margins for our suppliers. Clients included major firms in professional services, insurance, transport, energy and sport.
Result: Between 2012 and 2014, gross profit grew by 60%, and client operating costs fell by up to 30%.

Property and events

Situation: A client runs an annual real estate technology event in Dubai, which its organisers describe as the largest in the Middle East. The 2026 edition took place on 4 and 5 February at the Grand Hyatt Dubai, in partnership with the Dubai Land Department. It brings together property leaders, investors and technology companies for panel discussions, private roundtables and workshops.
What we do: Through Vincola, we organise all of the event's printed, marketing and POS production each year, across a global network of suppliers.
Result: The event generates more than £500,000 in turnover a year, and the client saves more than £150,000 a year.

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